FAQs

What area do you serve?

We service areas in Alameda, Contra Costa, Napa, and Solano Counties.

- Alameda: Alameda, Berkeley, Castro Valley, Dublin, Emeryville, Hayward, Livermore, Oakland, Piedmont, Pleasanton, Union City.
- Contra Costa: Alamo, Antioch, Blackhawk, Brentwood, Clayton, Concord, Crockett, Danville, Lafayette, Martinez, Moraga, Oakley, Orinda, Pacheco, Pinole, Pittsburg, Pleasant Hill, Rheem, Rodeo, San Ramon, Walnut Creek.
- Napa: American Canyon, Calistoga, Deer Park, Napa, St. Helena, Yountville.
- Solano: Benicia, Dixon, Fairfield, Green Valley, Suisun City, Vacaville, Vallejo.

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What kind of tree work do you do?

24 hours, we offer emergency service

Are estimates free?

Yes, all estimates are free!

Can I send you photos for a quick ballpark estimate?

The short answer is no. Sometimes we will request photos or if you offer them we will gladly take them to provide the estimator for drive-by estimates or if our customer lives in another state and we service their local properties.

When is the best time to trim my trees?

Your trees may require fertilizing, trimming, or watering. Tree Maintenance varies depending on the season and type of tree throughout the year.

Do I need a permit for tree work?

If a permit is required differs from city to city and county to county. We encourage you to look up your city tree permit requirements prior to scheduling an estimate. Please call your city’s planning department with any permit questions.

How do I get free wood chips delivered?

Am/Pm Tree Service delivers free wood chips to locations in our service area. We can only dump full loads with easy accessibility. To have wood chips delivered please take a minute to fill out this intake form.

What forms of payment do you accept?

Cash or check venmo or zelle we accept credit cards (additional fees applied)

Do you require a deposit?

Yes, for all jobs over $2,000. We require a working/dump budget.

Why did they leave a pile of Stump Grindings?

When we stump grind it goes below the surface 6-24 inches. It leaves a hole and a pile of grindings next to the hole. We typically backfill this hole with the grindings for safety purposes unless you are immediately planting. Once we fill the whole there is still some left over grindings. We do not haul away the grindings or spread them unless specifically discussed and included in the estimate of cost.

FAQs

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